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 Critical Chain Project Management (CCPM) ?

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Helping the Change Process

PQA has found that most changes require 7 different steps to occur for permanent change to be accomplished.  These 7 steps often occur in a varied sequence, and are usually done on a iterative, cyclic manner which adds deeper and deeper comprehension, commitment, and velocity with each cycle.

CCPM is based on a handfull of simple concepts.  However, knowledge of concepts will not change the lives of most people.  You need practical, simple application of these concepts for results to be achieved.

PQA helps people and organizations achieve simple, comprehensive, and permanent application of CCPM concepts.  This results in dramatic improvements in PM results.  Correct application of CCPM produces opportunities that cannot be achieved any other way.
 
Step
Description of Step
What can PQA do to help?
1. Awareness
Before people are willing to consider changing, they need to understand that something else has changed:
  • in the goals (ie. driving forces) of what is required or expected; or

  • in the resources, systems, or methods available for accomplishing the goal.

  • in the results achieved by the organization's current methods

  • the  resources being consumed (ie. the yield or efficiency) by the organization's current methods

  • in their awareness of the world around them
PQA built this website to inform the general public and Project Managers about the lmost significant breakthrough in PM in the last 50 years.

PQA has prepared a questionnaire to be used by Project Managers, Project Team Members, or Sr. Management to determine the gap between expectations and reality, and to quantify exactly what problems their current PM system is experiencing.

PQA has offered the questionnaire free to all who can benefit, asking that they share their results with PQA to assist us in our research efforts into CCPM and Project Management.
PQA has written numerous articles and 2 different training courses to help educate people on the changing needs & expectations for PM by society, business, and customers.

PQA has prepared and delivered to numerous organizations an Executive Overview on the costs and limitations of historical PM systems, and how CCPM helps solve these problems, and take advantage of the available opportunities.

PQA can do on-site training, interviews, and assessments of your current system, and provide a professional, independant assessment of your current system, the costs being incurred, and the opportunities lost.
2.  System Re-Design
Most project management systems are performing adequately for over 90% of what they do.  The remaining 10% is where the difficulties and frustrations are created.

Often, it is difficult for insiders to correctly identify:
  • what to change
  • what to change it to
  • how to accomplish the change process
PQA personnel are Professional Engineers, Managers, and Accountants with over 25 years experience each.

PQA has been consulting for the past 15 years in almost every industry sector.

PQA re-invests heavily to stay current with the latest trends, success stories, and techniques; both locally & globally.

Your world is complex.  Building a complex solution would be disasterous.  You need a simple solution that is strong, but flexible.

PQA's broad and comprehensive experience allows PQA to cross-fertilize ideas, systems, and methods from many different sources.  PQA helps design and build simple systems that reduce frustrations while achieving the goals.
3. Change Forces
Status quo is a comfortable place to be (as compared to instability).

Secondly, no matter how bad the current system may be, people will not move away from it if they have nothing to replace it.  Moving from a bad system to a vacuum is not an option.  Something else (ie. a viable alternative) must first exist before movement from old to new can be expected.

Thirdly, for movement towards a new equilibrium point to occur, there must be adequate driving force pushing you away from the old, and pulling you towards the new.
PQA has developed extensive experience in organizational behavior, Theory of Constraints Thinking Tools, mind mapping, Change Management, Re-Engineering, systems analysis, & assessments.

These tools have been able to help hundreds of organizations define the status of their current system, develop a new, improved system, and implement the transition smoothly and effectively.

PQA understand organizational and personal inertia, and how to help people accept and welcome change.
4. Planning & Risk Reduction
No system is perfect.  Sometimes the cure is worse than the original disease.  Every organization is different, complex, and has found a series of "mysterious ways" that usually work.  Changing these without full knowledge can be risky.
PQA is fully experienced in project management, risk asessment, potential problem analysis, negative branch trimming, Failure Mode Effect Analysis (FMEA), Fault Tree Analysis (FTA), and Planning for Quality.

When our expertise of the above tools is combined with the historical expertise of your people, we can produce a powerful system for identifying and avoiding adverse consequences.

Secondly, PQA takes the pilot project approach.  We help define a significant test which is small enough that the risk is manageable and able to be absorbed by the organization's robustness if unexpected events occur.

Thirdly, CCPM provides excellent tools to:

  • eliminate problems before they occur

  • measure & manage the pilot project

  • detect & react effectively to problems
5. Implementation
Most people have the flexability to make a change for a few seconds, minutes, or hours.

Reverting back to the old ways will occur naturally over time as people & systems return to a known equilibrium point.

Making a change and never regressing to the old equilibrium is much more difficult.  It takes between 21 days to 3 months to build new habits that can be consistently applied on-the-job.
PQA has the patience and understanding of your people and the change process they are being asked to do.

With years of experience, PQA has identified numerous "tricks" and shortcuts that will further simplify the new system; making it easier to learn and faster to build the comfort poeple need to consistently apply their new skills.

PQA has already faced the numerous viewpoints, theoretical arguments, and other challenges.  We have helped other people face the issues, experiment with the system's capabilities, and learned the numerous mindsets and thought patterns that exist at various strata within organizations.

PQA already has the practical experience that you'd eventually develop on your own over time.  PQA is ready to share our expertise so you can get "up-to-speed" as quickly as possible.

The transition phase is the most risky period for any implementation.  With PQA's help, you  have adequate resources, speed, and inertia to pass through this risky zone in the minimum time possible.  In this way, your risk exposure is minimized.


6. Self Reliance
Organizations must internalize and be self-suficient on all of their core competencies and processes.

Any significant processes that are repeated on a frequent enough basis so as to maintain the skills should also be considered for doing internally.

Everything else should be outsourced.
PQA maintains its skills through constant honing on applications in numerous industries throughout N. America.

PQA believes in transfering its skill sets and technologies to its Clients so that the Client's independance and self-reliance is maximized.

PQA is an expert in technology transfer, and can help your organization learn and absorb as quickly as possible.
7. Monitoring, Measurement, & Management
Leadership identify, authorize, and initiate change.

Project Teams implement change.

Managers maintain, service, and monitor the status-quo systems built by others.

Managers need systems to help them monitor the system's throughput, quality, scheduling, and efficiency.
Measurement systems must be easily and readily understandable, and simple to implement.

Measurement systems must provide timely data that is inexpensive, accurate, believable, and readily actionable.

PQA
has implemented numerous CCPM projects, Management Measurement Systems, Balanced Scorecards, audits, and assessments.

PQA knows how to build monitoring, measurement, and management systems for your Project Managers, Team members, Sr. Management, suppliers, and customers.

 

           
 

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