 |
Home | Products & Services | |
| About PQA | Search Website | ||
| Contact PQA | Training Courses | ||
|
Relative Links:
|
|||
| |||||||||||||
|
|
|
Workshop Overview |
|
| |
Developed through
Theory of Constraints, the 9 Competitive Factors allow you to analyze your
business, organization, or process as it is seen by your Stakeholders &/or
Customers. Most organizations compete on only 1 Factor (Price). A few highly successful organizations actively compete on Price, and up to 2 other Factors. When you need to maximize your results, you need all 9 of the 9 Competitive Factors. The 9 Competitive Factors allow you to assess your products and
services, compare competitor's offerings, prioritize your improvement
efforts, ensure comprehensive systems and product offerings are available,
and aid your Strategic Planning. |
| Workshop Content |
|
|
Derivation of 9 Competitive Factors Application of 9 Competitive Factors to Multiple Industries Case Studies on Use and Benefits from 9 Competitive Factors Typical Assumptions and Mis-Application of 9 Competitive Factors Using 9 Competitive Factors to develop Customer Surveys Case Study: Using 9 Competitive Factors to Assess a Product Using 9 Competitive Factors to Classify Customer Complaints and Feedback Strategic Planning through 9 Competitive Factors Employee Job Alignment & Motivation through 9 Competitive Factors Maximum Rate of Improvement through 9 Competitive Factors |
|
| You Need to Attend This
Workshop If ...... |
|
|
You need to assess your products and processes You need to rapidly improve your products and services You need to better understand your customer's choices and priorities |
|
| Registration |
|
|
|
|
| ||||||||||||||||||