IQAT
- Internal Quality Auditor
Training for ISO 9001
Workshop Overview
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This 2-day training course is designed to prepare seasoned employees
to assume, in addition to their regular duties, the role of Internal
Quality Auditor.
The first day the course quickly sketches out the world-wide
audit framework, then zeros into the practical aspects of people,
systems, auditing tools and techniques, and optimizing the benefits
achieved through auditing. Special emphasis is placed on making
auditing a "win-win" situation for the auditor and auditees via
excellent interactions between people.
The second day consists of an on-site audit of a real process at
your company. The second day maximizes the learning potential for
these auditing skills.
- Learn
how to audit and trouble shoot your own operation using the Process
Approach to auditing and Value Added auditing techniques
- Obtain a
complete understanding of the ISO 19011 (Auditing Guidelines)
- Proper
execution, documentation and follow-up of your internal quality audits
will be covered in detail
- Discover how to
audit through numerous realistic exercises to develop auditing
skills
- Real-life
on-site audit of one of your quality management processes
Workshop # JF04003 |
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Workshop Content
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DAY 1
Introduction to Auditing
Auditor Responsibilities
System for Quality Auditing - Principles & practices, with a
focus on the process approach and value-added auditing
Audit Planning and Preparation- preparation of audit
checklists
Performing the audit - Interviewing techniques, objective
evidence, audit paths with source of requirements and
nonconformities
Audit Reporting - corrective action requests
Audit Closure - verification and follow-up
Understanding ISO-9001 - An analysis of what the major
requirements in the standard really mean
DAY 2
The second day will be used for the newly trained auditors to
audit an actual operation(s) or process(es) within your facility.
Under the guidance of a Certified Quality Auditor (the PQA
instructor), the auditor trainees will:
Prepare a checklist of the audit questions to be asked
- Perform the audit of a quality management process, with each
auditor trainee performing an equal portion of the audit. All
auditor trainees will have an opportunity to lead a portion of the
audit, and to observe & comment on how the other auditor trainees
conduct their portion of the audit. The PQA trainer will provide
feedback to each auditor trainee to reinforce & assure that the
techniques which had been learned in the classroom are being
applied properly.
- Prepare an audit report, summarizing the audit findings. If
you wish, the auditor trainees can present the audit report to the
manager of the area/process that was audited
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You Need to Attend This
Workshop If ......
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- You're
implementing ISO 9001 and need internal auditors
- Your ISO audits &/or ISO
Auditors need better effectiveness &/or efficiency
- You need to train your existing internal auditors how
to perform audits using the Process Approach
- You need
to expand or replace your internal quality auditors
- You need
to determine if your processes are being implemented as planned
- You want
to improve the effectiveness of your current processes
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This Training Course is available from PQA as:
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In-house, private seminar
at or near your site
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Registration
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Call PQA to discuss your training needs at:
+1 (519)-667-1720 or in
N.America (800)-837-7046
E-mail
PQA about your training needs
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