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Management
Measuring Systems

Workshop Overview
               
People work the way they are measured. In addition, systems need to be monitored to ensure they are operating properly, the output gives excellent quality & quantity, and problems are identified before they occur. To do all these important tasks, we need an excellent Management Measuring System (MMS).


Workshop Content

  • Identifying customers and their expectations
  • Identifying key processes 
  • Selecting measurables for the key processes 
  • Tracking trends of measurables 
  • Predicting downstream performance 
  • Measuring customer satisfaction  
  • Ensuring employee awareness


You Need to Attend This Workshop If ......

  • You want to align your business processes with your customer expectations 
  • You want to identify process improvement opportunities 
  • You are having difficulty predicting downstream performance 
  • You need everyone pulling in the same direction 
  • You need to meet the ISO 9001:2000 or TS 16949 standards


Registration

Register for this Training Course

Cost of this Training Course

Call PQA to discuss your training needs at:   +1 (519)-667-1720
      or in N.America   (800)-837-7046

E-mail PQA about your training needs




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