Workshop Overview
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People work the way they are measured. In
addition, systems need to be monitored to ensure they are operating
properly, the output gives excellent quality & quantity, and
problems are identified before they occur. To do all these important
tasks, we need an excellent Management Measuring System (MMS). This one-day
course is based on Ford's Quality Operating System (QOS)
JBA04001
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Workshop Content
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- Identifying customers and their expectations
- Identifying key processes
- Selecting measurables for the key processes
- Tracking trends of measurables
- Predicting downstream performance
- Measuring customer satisfaction
- Ensuring employee awareness
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You Need to Attend This
Workshop If ......
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- You want to align your business processes with your
customer expectations
- You want to identify process improvement
opportunities
- You are having difficulty predicting downstream
performance
- You need everyone pulling in the same direction
- You need to meet the ISO 9001:2000 or TS 16949
standards
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Registration
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Call PQA to discuss your training needs at:
+1 (519)-667-1720 or in N.America
(800)-837-7046
E-mail
PQA about your training needs
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