Glenn Black
is a Chemical Engineer, a Certified Quality Engineer and a Certified Quality Auditor, with 23 years experience in quality, productivity and satisfaction systems for the following industries: automotive, petro chemicals, plastics, rubber, paint, metal stamping, plating, machining, casting, agricultural, and pharmaceutical. Glenn also has over 15 years experience with Theory of Constraints.

Don Whitred
is a Mechanical Engineer and Certified Quality Auditor with 30 years experience in quality, product management and business development for the telecommunications, automotive, electronics and medical sectors. Don specializes in assisting companies to develop & implement ISO/QS-9000, CE-mark and Critical Chain Project Management.

John McLellan
is a MBA & Certified Management Accountant; specializing in implementing ISO/QS-9000 systems, Activity Based Costing and Management Reporting Systems, Strategic Planning and Theory of Constraints.

Bernie Meyer
is a 1998 graduate from Fanshawe College Quality Assurance Practitioner Program. Bernie has over twenty years experience in small business management and customer satisfaction through excellence.

Ron Farren
is a 1998 graduate from the Fanshawe College Quality Assurance Practitioner Program. Ron has over twenty-five years experience in food wholesaling, retailing, supplier negotiations, inventory control, warehouse management and logistics.

Jodi Strouse
is skilled in Office Administration, software systems, office productivity improvement systems, and has been involved in the implementation of numerous ISO 9000 quality system procedures in a small business environment.