Workshop Overview
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This 2-day workshop will enable trainees to have initial contact
with a broad range of quality assurance tools & techniques from
which they can subsequently develop additional knowledge, skills,
and application on-the-job. Recognizing when a problem exists,
selecting the most appropriate technique, and recognizing when to
seek help in the application of the technique to a specific
situation is the basis of this overview. This will allow trainees
to:
- Maximize your personal effectiveness
- Lead or contribute in a team environment
- Solve problems
- Increase productivity, quality and customer service
- Learn the tools and techniques for working with
ideas, working with numbers and working in teams
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Workshop Content
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- Affinity Diagram
- Brainstorming Cause & Effect/Fishbone
Diagram
- Check Sheet
- Control Chart
- Flow Chart
- Force Field Analysis
- Histogram
- Interrelationship Digraph (ID)
- Matrix Diagram
- Nominal Group Technique (NGT)
- Pareto Chart
- Process Capability Radar Chart
- Run Chart
- Scatter Diagram
- Tree Diagram
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You Need to Attend This
Workshop If ......
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- You are unsure of the best technique to analyze and
solve a particular problem
- You can never prove that the things you do actually
make an improvement
- It's difficult to convince anybody that changes are
needed
- It's difficult keeping your team meetings focused on
creating solutions
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Registration
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Call PQA to discuss your training needs at:
+1 (519)-667-1720 or in
N.America (800)-837-7046
E-mail
PQA about your training needs
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