Phase

Purpose of Phase

Program Contents

Define & Measure

• Identify the process, product or service that needs to be improved

• Identify the resources needed to complete the project

• Characterize the defects

• Develop baseline data to track the progress of the project

• Set objectives for the project

• Overview of 6 Sigma

• 6 Sigma Deployment Methodology

• Project Selection

• SIPOC

• Business Case

• Team Dynamics

• Six Sigma Metrics

• Process Mapping

• YX Diagram

• Measurement System Analysis

• Process FMEA

• Capability Analysis

• Value Stream Mapping

Analyze

• Analyze the system to identify ways to eliminate the gap between the current performance of the system or process and the desired goal.

• Explore underlying reasons for defects.

• Use statistical analysis to examine potential variables affecting the outcome

• Identify the most significant root causes.

• Develop a prioritized list of factors influencing the desired outcome.

• Data Demographics

• Multi-Vari Studies

• Planning & Overview

• Central Limit Theory

• Hypothesis Testing for Continuous & Discrete Data

• Analysis of Variance (ANOVA)

• Correlation-Regression

Improve

• Seek the optimal solution

• Develop and test a plan of action for implementing and confirming the solution.

• The process is modified and the outcome is measured to determine whether the revised method produces results within customer expectations.

• Inference and Sample Size

• Design of Experiments (DOE) Overview

• The 7 Steps of DOE

• DOE Example

• Fractional Factorials

• General Factorials

Control

• Control the new system.

• Ongoing measures are implemented to keep the problem from recurring.

• Institutionalize the improved system by modifying policies, procedures, operating instructions, and other management systems.

• Advanced DOE

• Evoltionary Operations (EVOP)

• Advanced Capability

• Rational Sub-Grouping

• Statistical Process Control

• Mistake Proofing

• Solution Selection

• Quality Planning and Control Plans